Organizational Training

Training is provided by FHA professional staff at your worksite. Some training hours may be included as part of your contract. Training hours can also be purchased separately. To request training please submit the training request form or call our office to discuss your training needs.

• Using EAP in Supervision
• Constructive Confrontation Skills for Supervisors
• Substance Abuse in the Workplace
• Sexual Harassment Education and Prevention for Management
• Violence Prevention and Threat Management
• Positive Communication
• Conflict Management
• Managing Change
• What Your Family Should Know: A Guide For Getting Your Affairs In Order
• Dealing With Difficult People
• Using Feedback in Supervision
• Managing Your Emotional Health
• Sexual Harassment Prevention for Employees
• Violence Prevention for Employees
• Stress Management for Home and the Workplace
• Communication Skills
• Managing Anger
• Workplace Diversity
• Substance Abuse: What Families Can Do
• Positive Parenting
• Grief
• Healthy Family Relationships
• Mental Health and Stress
• Financial Fitness

Using EAP in Supervision
Supervisors and managers learn how to use and value their EAP services. This training uses common supervisory dilemmas to illustrate how the EAP can be used as a management resource.

Constructive Confrontation Skills for Supervisors
The constructive confrontation training teaches supervisors how to confront troubled employees on performance issues without becoming emotionally entangled. Through didactic training methods, FHA outlines how to identify an employee’s problem, prepare for and conduct the first performance interview, make the EAP referral, and handle the employee’s response.

Substance Abuse in the Workplace
Incorporating your company’s policies on substance abuse, FHA trains managers and supervisors about how substance abuse affects the workforce and the progressive stages of addiction. Participants will develop the ability to recognize signs and symptoms of addiction, develop confrontation skills, and learn how to refer to the EAP.

Sexual Harassment Education and Prevention for Management
Participants of this workshop will learn the legal definition and implications of sexual harassment. The workshop uses case study discussions, handouts, and a question-and-answer session as learning tools.

Violence Prevention and Threat Management
Violence prevention is critical to today’s workplace. Using a proactive approach, this workshop helps managers and supervisors understand the prevention roles that proper training and policy have. Possible warning signs and proper responses to perceived threats are discussed. The workshop concludes with an outline of the "Zero Tolerance for Threats of Violence Policy Statement," which many companies find useful in developing their own workplace violence policies.

Positive Communication
Given the different personalities, management theories, and backgrounds leaders have, there is no way to claim one set of communication skills as “best.” However, there are some basic frameworks for communicating and getting results. Knowing your own communication style can be tremendously helpful in improving your workplace communication skills. Frameworks and styles are assessed and discussed.

Conflict Management
Conflict is a part of life—and most definitely a part of work life. Managers need to recognize the necessity of conflict, maximizing its potential benefits while controlling potential problems. This workshop offers vital information to leaders about the dynamics of workplace conflict, basic communication skills for conflict, and conflict management strategies.

Managing Change
When major re-structuring occurs, organizations sometimes find it difficult to meet both the needs of their employees and organizational needs. As companies re-structure themselves to become more competitive in the global market, this workshop helps management with the challenges associated with change.

What Your Family Should Know: A Guide To Getting Your Affairs In Order
This training is designed to help you and your family make important decisions in the event of a serious medical illness or death. Topics include the types, placement, updating and revision of wills thus relieving family of decisions for taking care of heirs, making funeral arrangements, powers of attorney, and pre-determining health decisions.

Dealing with Difficult People
This training will prepare the participants to handle interactions with difficult people in the workplace or elsewhere. Topics covered include learning how to develop or adjust your approach towards others to prevent difficult interactions, methods for de-escalating agitated or challenging individuals and a review of what to do after you have a negative interaction.

Using Feedback in Supervision
This training will help supervisors and managers to begin using feedback in supervision. Topics covered include how feedback can be useful, types of feedback, how to give feedback to employees and what to do if there are complications.

Managing Your Emotional Health
This training covers the signs and symptoms of depression, anxiety and stress and how to differentiate between them. It also provides coping strategies for mild mood disruption, and when, where and how to seek help if needed. Participants will also be given some tools to self-screen for these conditions, and the option to schedule with EAP if needed.

Sexual Harassment Prevention for Employees
Employees in this workshop will learn the legal definition and implications of sexual harassment. The workshop uses case study discussions, handouts, and a question-and-answer session as learning tools.

Violence Prevention for Employees
In this workshop, participants will learn the possible warning signs of and proper responses to threats. Different types of threats are described so that employees are able to discern whether certain behaviors are more or less likely to result in violence. Participants also learn techniques for diffusing tense situations.

Stress Management for Home and the Workplace
Stress crosses all boundaries. Stress at work can lead to stress at home, and stress at home follows us to work. This workshop helps participants assess their current level of stress, develop coping skills for that stress, and develop an individualized stress management plan that is specific to individual personality and circumstances.

Communication Skills
No matter what your communication style, we all need help learning how to communicate more effectively with others. This workshop offers practical information on key sources of miscommunication, strategies and tips useful to anyone in any setting, and basic conflict management skills.

Managing Anger
It’s funny to think that when we are “attacked” at an intellectual or emotional level, our bodies prepare to respond physically—the trick is to transfer that energy into productive mental energy. This training is designed to help you recognize your style of dealing with anger. Participants will learn strategies for turning anger into information and productive energy.

Workplace Diversity
Workplace diversity must be addressed head-on in today’s companies. Participants in this workshop will learn definitions of and attitudes toward differences, recognize personal attitudes toward differences, and know the possible verbal and nonverbal sources of miscommunication between various groups.

Substance Abuse: What Families Can Do
Families are often drawn into dysfunctional relationships with chemically dependent loved ones. This training focuses on the issues families must deal with when confronting substance abuse. Typical roles of family members are identified and discussed. Resources for ongoing help and support are also identified.

Positive Parenting
Without diminishing the child's positive sense of self, supportive parents teach children the reasonable consequences of their choices. This workshop teaches participants how to use new tools for getting their children to cooperate, while maintaining their role as supportive caregiver.

Grief
People experience grief in different ways. Even so, there are some common stages and emotions that most people experience. This workshop will outline the stages of grief, common reactions, and “do’s and don’ts.” Participants will also learn the difference between normal and aggravated grief.

Healthy Family Relationships
Most people end up in committed relationships—such as marriage—without acquiring the skills to sustain and improve them. This training will outline the qualities of a good relationship, common sources of problems, differences between men and women in intimate relationships, and practical strategies to improve relationships.

Mental Health and Stress
Stress can be a healthy part of life when it offers us the energy and adrenaline needed to face challenges. When stress is prolonged, however, it can lead to physical and mental illness. Participants will learn how to distinguish between healthy and unhealthy stress and to recognize the symptoms of mental illness commonly associated with prolonged stress.

Financial Fitness
While a budget is a plan for spending and saving money, it can also be motivating and educational. Participants in this training will learn how to develop and stick to a budget.