Management and Supervisory Training
Basic EAP for Managers: Addressing
Employee Problems
Supervisors and managers learn how to use and value their EAP services. This training uses common supervisory dilemmas to illustrate how the EAP can be used as a management resource.
Constructive Confrontation
Skills for Supervisors
The constructive confrontation training teaches supervisors how to confront troubled employees on performance issues without becoming emotionally entangled. Through didactic training methods, FHA outlines
how to identify an employee’s problem, prepare for and conduct the first performance interview, make the EAP referral, and handle the employee’s response.
Substance Abuse in the Workplace
Incorporating your company’s policies on substance abuse, FHA trains managers and supervisors about how substance abuse affects the workforce and the progressive stages of addiction. Participants
will develop the ability to recognize signs and symptoms of addiction, develop confrontation skills, and learn how to refer to the EAP.
Sexual Harassment Education and Prevention for Management
Participants of this workshop will learn the legal definition and implications of sexual harassment. The workshop uses case study discussions, handouts, and a question-and-answer session as learning tools.
Violence Prevention and Threat Management
Violence prevention is critical to today’s workplace. Using a proactive approach, this workshop helps managers and supervisors understand the prevention roles that proper training and policy have.
Possible warning signs and proper responses to perceived threats are discussed. The workshop concludes with an outline of the "Zero Tolerance for Threats of Violence Policy Statement," which
many companies find useful in developing their own workplace violence policies.
Stress Management for Leaders
Stress can affect all of us, but it won’t necessarily affect us in the same way. Strategies for managing stress are as diverse as we are. Being a manager has its own unique, additional stresses.
The success of a manager depends in part on how he or she manages stress. This workshop will teach specific strategies for dealing with the stress managers face.
Time
Management
Participants in this workshop will learn how they contribute to their own time management problems, learn techniques for successful workplace time management, and learn techniques to overcome barriers
to successful time management.
Coaching Skills
An important role of management is that of a coach to employees. Coaching helps employees develop their full potential. This workshop emphasizes key components of good coaching skills using examples from
your organization.
Effective Communication
Given the different personalities, management theories, and backgrounds leaders have, there is no way to claim one set of communication skills as “best.” However, there are some basic frameworks
for communicating and getting results. Knowing your own communication style can be tremendously helpful in improving your workplace communication skills. Frameworks and styles are assessed and discussed.
Conflict
Management
Conflict is a part of life—and most definitely a part of work life. Managers need to recognize the necessity of conflict, maximizing its potential benefits while controlling potential problems. This
workshop offers vital information to leaders about the dynamics of workplace conflict, basic communication skills for conflict, and conflict management strategies.
Managing Change
When major re-structuring occurs, organizations sometimes find it difficult to meet both the needs of their employees and organizational needs. As companies re-structure themselves to become more competitive
in the global market, this workshop helps management with the challenges associated with change.
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