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Stress: Know The Signs to Look For

How important is it for you as a manager to recognize when an employee is over-stressed? In every type of workplace, stress leads to a loss of productivity and low morale. Workers under stress may be emotionally unstable and exhibit depression, irritability, anxiety, apathy or impatience. Employees may overuse drugs and alcohol to help cope with their stress, which can lead to problems with supervisors and coworkers. These same employees may be late or absent more than usual.

Generally, workplace stress results from feeling a lack of control or from failing to get adequate recognition or feedback. Employees who are uncertain about their job future or are overqualified for their positions may also experience work-related stress. Of course, stress at home often carries over into the workplace as well.

How do I help an employee who is overstressed?

If you notice an employee who’s under a lot of stress, try to help determine what’s causing the problem. Does the employee need more clarification or guidance on work tasks? Maybe the employee’s stress is related to problems at home. For example, does the employee have concerns about childcare or eldercare? No matter where the stress stems from, be supportive. Refer employees to the Employee Assistance Program (EAP) for help with personal or work-related stress.

Even though you may not see certain symptoms of stress in an employee, stress can manifest itself in a variety of physical and psychological problems. Use the following checklist when helping an employee determine their current level of stress.

Signs and Symptoms of Stress

• Insomnia and other sleep problems
• Appetite changes
• Fidgeting or nervousness
• Forgetfulness
• Eating disorders
• Sexual problems
• Skin problems, such as psoriasis, eczema, hives, and acne
• Back pain
• Cold sores
• Digestive disorders, such as irritable bowel syndrome, diarrhea, and ulcers
• Tension headaches and migraines
• High blood pressure
• Nervous tics
• Trembling
• Shortness of breath
• Inability to concentrate