HR / Manager Resources
Managers and supervisors can be instrumental in leading employees to the Employee Assistance Program (EAP) and other resources. Keeping your balance when giving feedback on performance or behavior at work can sometimes be a challenge. Our staff is available to consult with managers on an individual basis upon request—please Contact Us for help.
If you’re looking for “how-to” information on handling employee situations and on using the EAP, you’ll find the following resources extremely valuable.
Frontline Supervisor Newsletter – Click here to find questions and answers to your most pressing problems.
Online Supervisor Training: Using the EAP in Supervision – Using the EAP in Supervision is an online training course that will teach supervisors and managers how EAPs work, the steps in making a supervisor referral, and how to avoid common pitfalls when managing troubled employees. Once the online training course is completed, supervisors will receive a Certificate of Completion. Click here to access this online training
When and How Do I Refer to the EAP? – This article will guide managers and supervisors in using the EAP appropriately in the workplace. Some of the topics covered include:
- Early Warning Signs
- Barriers to Referral
- The Referral Process
- The Referral Discussion: Do’s and Don’ts for Managers and Supervisors
Drug-Free Workplace Programs – Frank Horton Associates provides an array of services designed to assist organizations and employees in developing and maintaining a Drug-Free Workplace… Click here for more
Timely Topics – Handling Emotional Behavior in a Corrective Interview. As a manager, one of your hardest jobs is conducting the corrective interview. Most managers have not been well trained in how to supervise employees, especially employees who are having work performance problems… Read more about Handling Emotional Behavior in a Corrective Interview.
Supervisor Satisfaction Survey – Please help us continually improve our services by completing this Survey.
Supervisory/Management Referral Release of Information – After you refer an employee to the EAP, have them sign this release of information before their first visit to the EAP.
